You may encounter an error code indicating that the Backup Exec deduplication engine is malfunctioning, error 1. There are several ways to resolve this issue, which we’ll talk about shortly.
Last post: 2021-06-30
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The Backup Exec Deduplication Engine service does not start and the following error is displayed on platforms: Error 2: Invalid function
Could not find a description for event ID 1 in the source buffer. Either the component that raises this event is not installed on your local machine, or the design is corrupted. You can install Auto Repair or a component on a nearby computer.
If the event was from an additional computer, the displayed information should be saved with the event.
Future information was included, I would say event: -1 : ds_checkIdentity: id storage pool is valid, cannot continue.
Could not find a description for event ID 1 from the source buffer queue. Either the component that raises this event is not on your local machine, or the entire systemtank is damaged. You can add a repair or component to a real local machine.
If the event was fired on another machine, the mapping information found will be stored with the event.
The following information was fully included in the event: 25004 : _storeInit: file store ID data is invalid, the spool cannot continue.
The .identity file specified in the StorageData section is corrupted or missing
Note. Storage refers to the path time of the deduplication storage folder
Confirm that the Deduplication folder is being used in the Devices tab and that it is working. If you’re pretty sure the folder doesn’t mount properly and/or is missing from the Smartphones tab, follow the instructions in this article: How to move a database from the Deduplication Storage folder to the Backup Exec Deduplication Storage folder:
1. Open a command prompt
2. Change the directory to the installation path of Backup Exec
3. Run the following command:
4. spoold.exe –genidentity
Note. The Postgresql service should always beStarted while maintaining control over the above execution. Above, this file must be created in the StorageData folder. Start the Backup Exec Engine Deduplication Service.
Backup Exec Deduplication Manager won’t start and returns error 1: Invalid function
The following string value may result in an invalid path, or may not exist:
If the Etcpath string value does not exist, or possibly points to a path, an incorrect construct or pointing to the correct path should allow the Deduplication Manager to start successfully.
Etcpath must be created in the following location on the PC:-
The value of the registry string. EtcPath should point to “X:Deduplicationetc” [where x is the drive letter where each deduplication folder will be created].
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